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FAQ

Colours of products displayed on this site may vary in comparison to real life depending on the colour/contrast settings on your device. All care has been taken to present each item correctly. 

If you find that you are unhappy with your colour choice, or you find a product purchased from this site is faulty, you may request a refund. 

Our refund policy states: You may request a refund of the purchase price paid for your product within 14 days of the date of purchase, as long as the product is returned with packaging intact and the product has been completely unused. Ie: you cannot return a product you have swiped or tested in any form. The cost of postage will be paid by the customer.

 

SPECIAL FX-NEON-UV COLOURS:

Though widely used around the world by face painters & special FX artists, as of yet, the US FDA and EU Commission have not tested neon pigments to be used in cosmetics, therefore they have not been approved by the FDA or EU to be labelled as a cosmetic in the US & EU. Following FDA guidelines, the labels of all UV colours are as follows:

Special FX Product - Prosthetic Paint (for professional use only) - Not a cosmetic Product

Use water to active the paint with a sponge or brush. Paint prosthetic masks or bald caps for haunted houses. Paint clothing or decor for all kinds of black light events. You can create a chromadepth /3D effects with UV paints by placing contrasting colours next to each other in your designs and viewing with 3D glasses. Remove with soap and water. To avoid staining, please avoid unintentional contact with carpets, painted walls, fabrics and upholstery.